OUR CUSTOMERS TELL IT BETTER THAN WE DO
FAQ
Yes, we ship in United Kingdom with Royal Mail, for the fastest and most reliable delivery. Free express shipping on all orders.
You can return your item within 30 days of receiving your order.
Please make sure the item is unused, unwashed, and in its original condition with all tags attached.
For full details, please refer to our Return Policy.
No, we do not store your payment details.
All payments are processed securely through trusted third-party payment providers. Your personal and payment information is protected using industry-standard encryption and security measures.
You can contact our customer support team by email at: support@oliviaandclairelondon.com.
We aim to respond to all enquiries within 24 hours and are always happy to help with questions about orders, shipping, returns, or sizing.
We carefully select our suppliers and focus on offering stylish pieces that combine comfort, quality, and value.
Each item is checked against our quality standards to ensure it meets our expectations before being offered to our customers.
If you're not completely satisfied with your purchase, you can make use of our 30-day return policy.
